Please read these terms and conditions carefully before using ace365 casino. All terms relating to account opening, bonuses, payments, and gaming are set out in full here.
The most important things to know when using ace365 casino
By using the ace365 casino website and application, you are deemed to have fully read, understood, and accepted these terms and conditions. If you do not agree with any of the terms, please refrain from using ace365 casino.
Ace365 casino is a licensed and regulated online gaming platform operating under Curacao eGaming. These terms and conditions constitute a legally binding agreement between ace365 casino and all its members.
Important: These terms and conditions may be updated from time to time. ace365 casino will notify members of significant changes via email or in-platform notifications. However, it is the member's responsibility to review this page regularly.
To register with ace365 casino, you must meet the eligibility criteria listed below. ace365 casino reserves the right to terminate any account created using false or misleading information.
| Terms | Description |
|---|---|
| Minimum Age | 18 years of age or older |
| Number of Accounts | Maximum 1 Account Per Person |
| Accuracy of Information | All information provided must be accurate and complete |
| Password | Using a strong password is mandatory. |
| KYC | Identity verification is required before processing any withdrawal. |
The email address and mobile number provided at registration must be verified. The KYC process requires submission of a national ID or passport. ace365 casino typically completes verification within 12–24 hours.
Warning: Opening an account in someone else's name, or creating more than one account for the same person, is a clear violation of ace365 casino's terms. In such cases, the balances of all associated accounts may be forfeited.
Ace365 casino offers a variety of bonuses and promotional offers, each with its own terms and validity period. It is the member's responsibility to read and understand the relevant conditions before claiming any bonus.
Bonus Abuse: If ace365 casino determines that a member is abusing the bonus system — such as running multiple accounts from the same household or device — ace365 casino reserves the right to cancel that member's bonuses and place a hold on any withdrawals.
Ace365 casino reserves the right to modify or cancel any bonus offer without prior notice. For details on current bonus offers, Latest Promotions View the page.
Ace365 casino supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. The following rules apply to all deposits.
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | ৳200 | ৳50,000 | Instant |
| Cash | ৳200 | ৳50,000 | Instant |
| Rocket | ৳200 | ৳30,000 | Instant |
| Bank Transfer | ৳ 1,000 | ৳ 2,00,000 | 1–24 Hours |
Ace365 casino is committed to ensuring a fast and reliable withdrawal process. However, certain conditions must be met before a withdrawal can be made.
| Payment Methods | Minimum | Maximum (Daily) | Processing |
|---|---|---|---|
| BKash | ৳ 500 | ৳50,000 | 15–30 minutes |
| Cash | ৳ 500 | ৳50,000 | 15–30 minutes |
| Rocket | ৳ 500 | ৳30,000 | 30–60 minutes |
| Bank Transfer | ৳ 2,000 | ৳ 5,00,000 | 1–24 Hours |
Note: If ace365 casino deems a transaction suspicious, it reserves the right to temporarily hold the withdrawal pending additional verification. This is typically resolved within 48 hours.
All games on ace365 casino are developed by world-class software providers and certified with an RNG (Random Number Generator). Every game outcome is entirely random and impartial.
Fair Play Guarantee: All games at ace365 casino are regularly audited by independent third-party testers. The RTP (Return to Player) for each game is displayed within the game itself.
Ace365 casino is deeply committed to responsible gaming. We believe gambling should be a quality form of entertainment — not a source of addiction or financial hardship.
Ace365 casino provides the following self-regulation tools:
For more information on responsible gaming, visit our Responsible Play View the page.
Ace365 casino reserves the right to temporarily or permanently close a member's account for any of the following reasons:
In Case of Account Closure: If ace365 casino finds evidence of fraud, the full account balance may be forfeited and legal action may be taken.
Members may close their account at any time by contacting the support team. Any available balance can be withdrawn before closure (provided no restrictions apply).
Ace365 casino places the highest priority on protecting members' personal information. All details provided during registration are stored using industry-leading security technology.
To read our full Privacy Policy, Privacy Policy View the page.
If a dispute arises between ace365 casino and a member, we will first attempt to resolve it through direct communication. The ace365 casino support team aims to respond to all complaints within 48 hours.
Contact: For any questions or complaints, please visit our FAQ Page visit the page or reach out to our support team directly — we're available 24/7 to assist you.
Answers to the Most Frequently Asked Questions